Privacy policy

Last Updated: May 10, 2026

Welcome to Wonthousin Reps and Lock In Threads. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our websites, purchase products, or interact with our brand.

By using our websites, you agree to the terms outlined in this policy.

Information We Collect

When you place an order, sign up for updates, or contact us, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • IP address and device/browser information

  • Order history and purchase details

We may also collect information through cookies and analytics tools to improve your shopping experience.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Provide customer support

  • Verify purchases and prevent fraud

  • Send updates about orders, products, and promotions

  • Improve our website experience and services

  • Maintain the safety and security of our business

We do not sell or rent your personal information to third parties.

Payment Security

All payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.

For high-value purchases or suspicious activity, additional verification may be requested, including:

  • Government-issued identification

  • Billing and shipping confirmation

  • Signature confirmation upon delivery

These measures are used to protect both customers and our business from fraud and unauthorized transactions.

Shipping & Delivery Information

Customers are responsible for providing accurate shipping and billing information. Wonthousin Reps and Lock In Threads are not responsible for delays, lost packages, or issues caused by incorrect information submitted during checkout.

Once tracking information is provided, shipping responsibility may transfer to the carrier.

Cookies & Analytics

Our websites may use cookies, tracking technologies, and analytics tools to:

  • Understand customer behavior

  • Improve website performance

  • Personalize shopping experiences

  • Measure marketing effectiveness

You may disable cookies in your browser settings at any time.

Intellectual Property

All website content, including logos, graphics, designs, product images, branding, and written content, belongs to Wonthousin Reps and/or Lock In Threads and may not be copied, reproduced, or used without permission.

Returns & Refunds

Due to the exclusive and limited nature of many products, all sales may be considered final unless otherwise stated.

Mystery Boxes, limited releases, vintage items, and exclusive products may not be eligible for returns or exchanges.

If an issue occurs with your order, please contact us directly for assistance.

Third-Party Services

Our websites may contain links or integrations with third-party platforms, including payment providers, social media platforms, and shipping services. We are not responsible for the privacy practices or policies of third-party services.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our websites after updates means you accept the revised policy.

Contact Us

For questions regarding this Privacy Policy, order concerns, or verification requests, please contact us through our official website or business email.

Thank you for supporting Wonthousin Reps and Lock In Threads.